Telemedicine services thrive during Covid-19

28 Mar 2020

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By Adele Waters

Not all veterinary businesses are suffering a downturn in demand – or their fortunes – during the Covid-19 pandemic.

Quite the reverse for those offering the public access to telemedicine or remote first-line advice services – they appear to be positively thriving and competing for customers.

Last week, FirstVet, which provides on-demand video consultations with local, qualified vets throughout the UK, reported it has seen a 20 per cent week-on-week increase in pet owners using its video vet service between February and March due to self isolation and mandatory quarantine.

Meanwhile, Joii, a pet care app that offers video consultations with vets, said it had experienced ‘a substantial increase’ in users, with almost 30,000 people downloading or using the app in the past two months. The app has been trending at number 1 within the medical category in both Google Play and the Apple store.