Recruiting, retaining and replacing your team

Event date

01 March 2018

Venue location

Engineers' House
The Promenade
Clifton Down


Helen Dingle, 020 7908 6336

Event type

Non clinical CPD


Helen Frewin, MSc CPsychol, Talent Director, Totem Consulting



 Early birdStandard
Member£200 (including VAT)£235 (including VAT)
Non-memberN/A£395 (including VAT)

Early bird rate applies to bookings made more than four weeks in advance of the course date.

Event Description

Registration will open at 09.30, with the course starting at 10.00. The course will finish at 16.00.

Do you sometimes look at the people working in your practice and wonder if they are really working for the practice? Are some of these people just in a job to pay the bills and lacking commitment to really make a difference to the business? You are not alone - this is a challenge every manager faces. So what can you do about it?

Through better recruitment and retention practices you can make sure you are bringing in, and keeping, engaged people working at their best, for the benefit of the practice, clients and patients. And when that’s not working, positive performance management and eventually replacing people is no evil act – it’s good management and often even does the other person a favour.

In this one-day workshop we will look at practical tools and tips for recruiting, retaining and replacing people – so that you can make sure people are really working for your practice.

The five key things delegates will learn from this course are: 

  • How to select the best person for the role
  • How to engage people so they work for your business 
  • Why people stay with practices and why they leave
  • How to use performance management to set goals and give feedback
  • How to learn from mistakes when you let someone go and make sure the next recruit is more suitable for the role 

Please note - if you want to book three courses for the price of two please call Helen Dingle on 020 7908 6336.

Terms & Conditions

Payment conditions Payment for BVA courses must be received in advance. On acceptance of your booking a confirmation email will be sent to you. Prices are subject to 20% VAT and bookings will be confirmed with a VAT notice. Member discount Please note that in order to qualify for the member discount it must be the member that attends the course. A member cannot book on behalf of a non-member to benefit from the discount. If a non-member attends in place of a member, they will be liable to pay the additional non-member fee. Book three courses for the price of two This offer is only valid for BVA members. All three courses must be booked at the same time. The cheapest course will be free. A practice may book using the offer and send a different member of their team to each course. This offer is only valid for BVA 2018 CPD courses and excludes Media training, the ‘Staying safe in equine practice’ course and any webinars. This offer cannot be used in conjunction with any other offer. Cancellation policy In event of cancellations received in writing no later than one calendar month in advance of the course, the fee will be returned less 25% to cover administration expenses. After that date, no refunds will be possible. Substitutions may be made at any time, however, please see note (left) about the member discount. Programme information The programme information was correct at the time of going to press. However, due to unforeseen circumstances, the programme may change and BVA reserves the right to cancel the event or alter the venue and/or speakers. Where circumstances force BVA to cancel a course, the liability of BVA shall be limited to a refund of any fees paid for the course. BVA is not liable for any consequential loss. Booking indicates acceptance of these terms and conditions.

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