Canine Health Schemes

Veterinary services

As lockdown restrictions across the UK ease, veterinary practices are beginning to transition towards providing a more normal range of services.

Although roadmaps out of lockdown have been issued across the nations of the UK, this does not mean that practices will be returning to offering a normal range of services straight away.

Each veterinary practice will be making this transition at their own pace, based on their available resources and the extent to which they can adapt their workplace or working practices in accordance with national and devolved legislation and local guidance.

Wherever you are based, please always call your veterinary practice first to arrange the best approach to meet your pet’s needs at this time.

For more information, please visit our coronavirus information hub.

Eye Scheme 

CHS Eye Panellists are able to offer eye screenings as long as government guidance on working safely, practice policies, and any local restrictions are adhered to.

CHS Eye Panellists currently offering eye screenings.

We are asking all animal owners and breeders to respect their vets’ clinical and professional judgement and be patient during this time.

Hip and Elbow Dysplasia Schemes

The CHS team are processing and scoring hip and elbow submissions as follows:

Processing and scoring 

We are processing submissions in date received order and allocating them to one of our regular scoring sessions. We have now cleared the backlog caused by the Covid lockdown restrictions and currently have a three to four week turnaround time.

We are not fast-tracking submissions or giving preferential treatment to any practices or breed clubs.

Turnaround times

We currently have a three to four week turnaround. We are unable to fast-track any submissions.

Payment

We are unable to take payment until we have received the submission, so please wait for a few days before calling to make payment.

To make a payment by card for postal submissions, please call the office on 020 7908 6380. Please note that this line is for payments only.

When calling please provide us with the following information:

• Date of radiography
• Kennel Club/microchip number
• Name of the veterinary practice

Contacting us

For all non-payment related enquiries, please email [email protected] and if possible include the dog’s Kennel Club or microchip number, date of radiography, and the name of your vet practice. The team will get back to you as soon as possible.

Posting of certificates (for vets)

The team aim to fulfil blank hip and elbow certificate requests as soon as possible. Please give the team at least 10 days’ notice if certificates are required urgently.

Covid-19 guidance

For the latest guidance and advice on Covid-19, please visit the BVA Coronavirus information hub.