Canine Health Schemes

Veterinary services

Veterinary practices are now working within local, regional, and national lockdown measures and services will vary according to local rules. Practices are providing as full a range of services as possible, whilst working safely. This does not mean a return to pre-Covid 'business as usual' ways of working. Under the national lockdowns, practices are required to only deliver services that are essential for animal health and welfare now.
For more information, please visit our coronavirus information hub.

Eye Scheme 

CHS Eye Panellists are able to offer eye screenings as long as government guidance on working safely, practice policies, and any local restrictions are adhered to.

CHS Eye Panellists currently offering eye screenings.

We are asking all animal owners and breeders to respect their vets’ clinical and professional judgement and be patient during this time.

Hip and Elbow Dysplasia Schemes

The CHS team are processing and scoring hip and elbow submissions as follows:

Processing

Due to the Coronavirus national lockdowns we have a backlog of submissions. We are processing submissions in date received order.

We are not fast-tracking submissions or giving preferential treatment to any practices or breed clubs.

Scoring sessions

We have restarted scoring sessions in January 2021 working safely within Covid restrictions. If your submission had been allocated to the cancelled session on 22 December, it will be reallocated to a session in January.

We are holding more frequent scoring sessions to catch up on the backlog and we’re also working on a sustainable remote scoring option so that the Schemes are not affected by any future national lockdowns.

Turnaround times

We regret that we are currently unable to estimate turnaround times. The team is working hard to process submissions in order of date received and will allocate them to scoring sessions as soon as possible. We are unable to fast-track any submissions.

We recognise this is frustrating but we are asking all animal owners and breeders to respect our team and their vets' clinical and professional judgement and to be patient during this time. We will not tolerate abusive behaviour towards our staff.

Payment

We are unable to take payment until we have received the submission, so please wait for at least four weeks before calling to make payment.

To make a payment by card for postal submissions, please call the office on 020 7908 6380. Please note that this line is for payments only.

When calling please provide us with the following information:

• Date of radiography
• Kennel Club/microchip number
• name of the veterinary practice

Contacting us

For all non-payment related enquiries, please email [email protected] and if possible include the dog’s Kennel Club or microchip number, date of radiography, and the name of your vet practice. The team will get back to you as soon as possible.

Posting of certificates (for vets)

The team aim to fulfil blank hip and elbow certificate requests as soon as possible. Please give the team at least 10 days’ notice if certificates are required urgently.

Covid-19 guidance

For the latest guidance and advice on Covid-19, please visit the BVA Coronavirus information hub.